Architectural rendering of the McMaster-Carr regional headquarters and fulfillment campus in Douglasville, Georgia

210 Solutions Project

McMaster-Carr Q-SYS Conference Room Modernization

210 Solutions replaced an aging, overly complicated conference-room control system with a Q-SYS platform that pairs one-touch room startup with the individual controls McMaster-Carr specifically requested.

McMaster-Carr

Douglasville, Georgia

The environment

Start with the environment and the operating reality.

Project walkthrough: See how 210 Solutions simplified McMaster-Carr’s conference room while preserving detailed control over individual room functions.

McMaster-Carr operates a major regional headquarters and fulfillment campus in Douglasville, west of Atlanta. Its conference room needed a dependable AV environment for presentations, collaboration, and video meetings without forcing users to understand the technology behind the room.

The challenge

The room relied on an aging legacy Crestron control system that had become too complicated for everyday use. Starting a meeting and putting the room into a useful configuration required more effort than it should, creating uncertainty for presenters and participants.

McMaster-Carr also had a clear operational requirement: simplifying the normal workflow could not eliminate individual control. The client wanted the convenience of a single startup command while retaining the ability to adjust sources, audio, cameras, projectors, screens, and shades independently whenever a meeting called for something different.

The constraints

The modernization had to coordinate new networked audio, video, and control technology with useful existing room infrastructure. Projectors, projection screens, motorized shades, presentation connections, and other room functions still needed to operate as one system.

The interface also had to serve two different kinds of users: someone who simply wanted to start the room and begin a meeting, and an advanced user who wanted direct access to individual settings.

The approach

Design the system around the people who use it.

210 Solutions rebuilt the room around a Q-SYS Core 8 Flex processor, using one platform to coordinate audio processing, networked video, camera control, source selection, and the touchscreen interface.

The control design begins with automation. A single command powers up the room and moves equipment to a practical starting position. From there, clearly organized touchscreen pages expose the individual controls McMaster-Carr requested, giving users detailed control without making every meeting begin with a complicated setup process.

What 210 delivered

From plan to a working, supportable system.

Scope

The completed conference-room modernization included:

  • Q-SYS Core 8 Flex audio, video, and control processing
  • Q-SYS NV-series networked video endpoints and a wired presentation input
  • A Q-SYS 20x optical-zoom PTZ camera with intelligent tracking
  • Two Sennheiser TeamConnect Ceiling 2 microphone arrays
  • Q-SYS touchscreen control interfaces
  • Barco ClickShare CX-50 wireless presentation
  • Q-SYS network amplification and integration with the room’s sound system
  • A managed AV network switch, power conditioning, battery backup, and remote monitoring
  • Control integration for projectors, projection screens, and motorized shades
  • Programming, commissioning, training, and ongoing AV support

Execution

Equipment was assembled, programmed, and bench tested before the on-site installation. In the room, 210 Solutions connected the Q-SYS processing and networked video platform, installed the ceiling microphone arrays and PTZ camera, configured ClickShare for wireless presentation, and integrated the existing projection and shade systems.

The touchscreen was programmed around McMaster-Carr’s preferred operating model. One-touch startup prepares the entire room and recalls a defined starting position, while separate control pages let users make individual adjustments to video sources, audio levels, camera views, projectors, screens, and shades.

Commissioning included audio tuning, echo cancellation, camera configuration, source and control testing, user training, and verification of both the automated workflows and manual controls.

The outcome

Technology that supports the operation.

McMaster-Carr gained a conference room that is easier to start and more flexible once a meeting is underway. Routine users can press one button and begin from a predictable room configuration, while advanced users retain the granular control the organization specifically requested.

The Q-SYS platform brings audio, video, cameras, presentation sources, projection, and environmental controls into one coordinated interface. Ceiling microphone coverage, intelligent camera tracking, wired and wireless sharing, and remote system management create a more supportable environment for both in-room presentations and hybrid meetings.

Key takeaway

Simple operation and detailed control do not have to compete. McMaster-Carr received one-touch room automation with individual touchscreen control available whenever users need it.

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