City of Doraville municipal building exterior and entrance sign in Doraville, Georgia

210 Solutions Project

Citywide Cloud-Managed Access Control for the City of Doraville

The City of Doraville began with a cloud-managed access-control deployment at its police department and temporary City Hall. After the initial system proved itself in daily use, the city expanded the same approach across Parks and Recreation, City Management, maintenance facilities, and other remote municipal locations—covering 23 controlled doors alongside the installation of approximately 35 city-provided Verkada cameras.

City of Doraville

Doraville, Georgia

The environment

Start with the environment and the operating reality.

Doraville, Georgia, is an Atlanta-metro city near I-285. While a new municipal building is being developed, the city’s police department also serves as its temporary City Hall. That creates a demanding mix of public access, city administration, court activity, law-enforcement operations, and secured areas within an active facility.

The city also operates multiple departments and facilities away from that building. Any long-term security approach needed to work beyond a single address.

The challenge

Doraville needed consistent control over who could enter designated areas and when. Staff needed centralized credential management, scheduled door opening and closing, and badge-based access that could support different responsibilities across municipal operations.

Selected secure areas associated with court and custody operations also required credential-controlled movement in both directions. Instead of relying on unrestricted passage between operational zones, authorized personnel badge in and badge out according to the city’s security workflow.

The constraints

The work took place in active municipal and public-safety environments where access policies had to support daily operations without creating a different management process at every location. The design also needed to scale from the first building to departments with different schedules, users, and physical layouts.

For video surveillance, the cameras were provided by the City of Doraville. 210 Solutions’ responsibility was the professional installation of that equipment, not its sale or specification.

The approach

Design the system around the people who use it.

210 Solutions established a cloud-managed access-control foundation using Acre Access Control, the current name for the platform formerly known as Feenics. The project started at the police department and temporary City Hall, where door schedules, credentials, and secure-area workflows could be managed through a consistent system.

Once the initial implementation was accepted, the same operating model could be extended rather than recreated. That gave Doraville a practical standard for adding Parks and Recreation, City Management, maintenance operations, and other remote facilities over time.

What 210 delivered

From plan to a working, supportable system.

Scope

The project included:

  • Acre Access Control, formerly Feenics, across 23 controlled doors
  • Centralized cloud management for municipal access credentials
  • Scheduled door opening and closing
  • Badge-in and badge-out workflows for designated secure areas
  • Expansion across Parks and Recreation, City Management, maintenance facilities, and other remote city locations
  • Professional installation of approximately 35 city-provided Verkada cameras
  • A repeatable security foundation that can inform planning for future municipal facilities

Execution

210 Solutions implemented the first access-control phase at the police department and temporary City Hall, configuring the system around the city’s operating schedules and permission requirements. Credential-controlled doors were assigned to the appropriate workflows, including designated areas where authorized staff must present a badge when moving in either direction.

The city then expanded the deployment across additional buildings. Rather than creating isolated systems for each department, the rollout extended the same cloud-managed access approach to a broader municipal footprint. In parallel, 210 Solutions installed the city’s Verkada camera equipment at the locations included in the project.

The outcome

Technology that supports the operation.

What began at one critical facility became a citywide security standard. Doraville can manage access across 23 doors and multiple municipal locations through a consistent cloud-managed platform, while department schedules and credential permissions remain aligned with how each facility operates.

The expansion itself is the strongest proof of the project’s value: after working with the initial implementation, the city chose to apply the same approach across more of its buildings. The completed work also gives Doraville an established framework to reference as it plans future municipal facilities.

Key takeaway

A successful first deployment became a repeatable security standard across Doraville’s municipal facilities.

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